Shipping Policy

SHIPPING POLICY

Thanks for shopping at MyMats! We want your order to reach you quickly and safely. Here’s everything you need to know about shipping.

Order Processing Time

  • We process and ship orders within 3-7 business days (excluding weekends and holidays).
  • During busy seasons, processing may take a little longer. We’ll keep you updated if there’s any delay.

Shipping Rates Delivery Estimates

Shipping costs will be calculated and shown at checkout. Sometimes, unexpected delays may happen, but we’ll do our best to get your order to you as soon as possible!

Order Tracking

  • Once your order ships, we’ll send you a confirmation email with a tracking number.
  • Tracking updates may take up to 24 hours to reflect.

Damaged or Lost Packages

We pack your order with care, but if it arrives damaged or goes missing:

  • Let us know within 7 days at [support email] with your order number and photos (if needed).
  • We’ll help you with a replacement or refund.

Returns & Refunds

Not happy with your order?

Check our Return Policy [insert link] for details.

 

If you have any questions, feel free to contact us at mymatsindia@gmail.com.

Thanks for choosing MyMats! We appreciate you.

 

 

 




 

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